Every call-off has a policy. Then HR opens Excel.
Manual logging. Daily spreadsheet entry. Voicemails to transcribe. Three systems to cross-check before anyone gets points. TeamSense takes all of it off your plate: text call-off synced to your systems, verified.
The less time you're spending building manual spreadsheets, the more time you have to be human and walk the floor.
Shanana Wilson, HR Manager
Martinrea
50%
reduction in absenteeism. Accountability that holds.
AGCO
+17 pts
eNPS. Engagement and retention up.
Saint-Gobain
100%
adoption, zero complaints. No app.
(every customer)
Trusted by HR teams at
Absence administration was never the job. It's the work that took over.
Every morning it lands in HR’s lap. Voicemails to transcribe. Emails to log. A spreadsheet to update. The HRIS to reconcile.
With TeamSense, employees text their call-off. Points post automatically, your systems sync, and the questions stop.
Everything HR is accountable for, handled automatically.
Compliance
Every call-off is timestamped with a standardized reason code. Points are applied according to your policy, and after you approve them, they're updated and documented. FMLA selection gets routed to your administrator, so a 4am phone call to a supervisor doesn't become a compliance risk.
When an employee selects FMLA, we've programmed the language to give them our third-party administrator's number. When our supervisors get a 4am call, they're not that good.
Kate, Senior Manager HR
AGCO
Consistency
The same policy runs at every facility, on every shift, for every employee. No more one shift writing it up while another lets it slide. The points are the points, and everyone can see where they stand.
TeamSense is an impartial system. Nobody says 'that HR person didn't like me, they must have deleted the voicemail.' It's either there or it's not.
Cassandra Cammons, CHRO US Operations
Clayens
Capacity
When call-offs handle themselves, HR stops being the call center. The time goes back to engagement, retention, and the people work that was the job in the first place.
The same text handles everything else HR is holding
The same call-off text thread handles points, staffing, answers, and updates. Your systems sync and the questions stop.
Employee Answers is trained on your policies and knowledge bases. Employees ask and get answers over text, accurately, 24/7, in their native language.
- "The lot is full, where should I park?"
- "How do I sign up for training?"
- "When is the next forklift training?"
Every one of those used to be a walk to HR or a wait until Monday. Now employees text the question and get the right answer in seconds.
Policy updates, benefits reminders, open enrollment deadlines — delivered by text to every employee on your roster, with receipt recorded. Send to one person, a group, or the whole company.
Translation runs automatically on every TeamSense function: messages, workflows, absence reporting, and Employee Answers.
Manufacturers still run on paper — acknowledgements, sign-up sheets, enrollment forms that sit in a pile until someone keys them in.
Send a Workflow instead. It arrives by text, translates automatically, and comes back as structured data: OSHA near-miss reports, training sign-ups, emergency contacts, picnic headcounts.
The HR capabilities sit on the same digital connection your whole workforce already uses, the one that makes 100% adoption real. Team members text from any phone, no app, no login. That's why the data is complete and the policy reaches everyone.
Your system of record stays your system of record.
TeamSense sits on top of the systems you already run. Workday, ADP, UKG, Kronos, SAP – if your systems have an API – we integrate with it. Data flows both ways, no double entry, one source of truth.
Kenco cut absenteeism 39% and stopped overstaffing every shift.
Before TeamSense, this multinational 3PL overstaffed operations by three employees every shift because absences were so common. With TeamSense, they reduced absenteeism 39%, staffed to the right number, and saved thousands in shift payouts.
TeamSense uses technology our team is comfortable with. I have not had a single person come into my office to complain about getting a text. The system just works and is accepted.
Jenni Hanna
Pella Corporation
Close Excel for good.
Up and running in weeks, not months. No app rollout, no worker training, 100% adoption from week one.