Communicating to 600 employees can be really difficult because many of them don't have work email addresses. With TeamSense, we can now send text messages to communicate to our whole workforce or specific subgroups of them. It's been a strong part of the system for us.
Laura Simon

Laura Simon

Human Resources Director, Friendship Village

Why Your Employee Communication Apps Aren’t Working

Let’s be honest—most employee communication software is built for desk workers. Tools like Microsoft Teams, Slack, and Zoom work well for knowledge workers glued to their screens all day, but they’re not designed for frontline employees who need a team communication software that fits their workflow.

Frontline workers often face challenges using traditional employee communication apps because they:

  • Have limited time to check messages while on the job.
  • Must use their personal phones and may hesitate to download new apps.
  • Lack proper training or connectivity to fully engage with company communication software.
  • Face language barriers if the employee communication platform isn’t available in their native language.

Because of these hurdles, 4 in 10 frontline workers say they don’t have the right technology to do their jobs effectively. The disconnect doesn’t stop there:

  • 84% of frontline employees say they don’t get enough communication from management.
  • 75% feel out of the loop on important policy changes.

The Result? Disengagement.

Without a reliable employee communication platform, your frontline workforce feels disconnected. Only 13% of frontline employees feel engaged at work. That disengagement leads to:

✔ Higher absenteeism
✔ More on-the-job mistakes
✔ Lower morale
✔ Increased turnover, driving up hiring and training costs

The bottom line? Disengaged employees cost businesses $8.8 trillion globally in lost productivity.

The right team communication software can bridge this gap—ensuring every employee stays informed, engaged, and connected, no matter where they work.

See how TeamSense helps with employee engagement

A Tool That Works for Everyone. Try it out:

Bridge the gap between corporate and the frontline with a team communication software that’s simple, effective, and built for real-world use.

Why TeamSense?

No downloads, no training required – Our intuitive, text-based employee communication tool is easy for everyone to adopt.
Instant group messaging – Broadcast updates, announcements, and recognition to your team or target messages by location or job role.
Seamless onboarding & benefits sign-up – Automate alerts, mobile forms, and reminders to streamline HR processes.
Simplified attendance tracking – Employees call off through a single number, instantly updating managers and keeping schedules accurate.
Built-in translations – Our company communication software supports over a dozen languages, ensuring no message gets lost.

Keep Your Frontline Connected

Your frontline workers are vital—don’t leave them out of the loop. With the right employee communication platform, you can foster engagement, boost retention, and keep operations running smoothly.

Our employee communication platform meets your team where they are—helping them stay informed, valued, and productive.

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Real-World Results from TeamSense’s Employee Communication Platform

Communication software designed for the hourly workforce

Someone Call Out? Fill The Shift

Say bye to the stress of unplanned absences by filling the open shifts faster with a single text announcement to available employees.

Text Urgent Alerts

When time-sensitive news needs to get out, send an alert to everyone who needs to know.

Send Reminders To Your Entire Team

Send timely and helpful reminders for upcoming events and deadlines, like company meetings and engagement activities.

Prioritize Employee Recognition

Reward and recognize employees when they achieve goals and hit key milestones. The little acts of thoughtfulness have the biggest impact on company morale!

Safety Tips

Schedule safety tips and reminders to arrive just before shift starts to keep safety top of mind.

Speed Up Employee Onboarding

Accelerate onboarding by sharing resources, like company policies and documents, handbooks, and more—all delivered via text.

Stay On Top Of Benefits Enrollment

Stop chasing employees to meet enrollment deadlines. Empower employees with timely reminders to keep them on track.

When we needed our employees come to the office to re-sign their I-9 forms, we just texted them through TeamSense. It worked so well for us! We assigned each employee a date and time to come in so we didn't have to chase anyone down.

Nicole

HR Business Partner, CPG Company

TeamSense proudly serves some of the largest manufacturers in the US and Canada.

Team communication apps bring resistance

70% of Employees Favor Text for Company Communication

It’s time to reach your team where they are. Texting is a familiar technology hourly employees already use.

TeamSense customers get up to 100% adoption among their hourly workforce.

Try It Now

The employee communication platform that does it all

No more outdated hoops to jump through—TeamSense lets each employee call out using text in just a few steps.

  • Fast self-service onboarding
  • Up to 100% team adoption
  • Reduce frustration and save time for everyone

Calculate Your ROI

One of the things that has really helped…is the ability for us to communicate back and forth very quickly with our employees for call-offs, PTO, emergencies. It's been very helpful to have that communication get sent straight from the employee to the team lead or manager and create good communication to let everyone know just what's going on.

Dominic DeMino

Team Lead, Service Department, Industrial Scientific
A Modern Employee Call Off Hotline for the Hourly Workforce

A Modern Employee Call Off Hotline for the Hourly Workforce

Keep everyone in the loop with the automated employee call out system and save time. All you need is text.

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